Sound Answers Hearing & Speech is open, however, we are encouraging everyone to stay home and be safe as we all work together to reduce the impact of this pandemic.
We are doing everything in our control to respect the social distancing required by state law and suggested by CDC guidelines. We are not permitting patients to sit in the waiting room. We will be wearing masks. We all need to proceed like we already have this virus even if we are not exhibiting symptoms. However, our code of ethics does not allow us to abandon our patients that are exhibiting a loss of hearing that could impact their safety or ability communicate with family or other medical providers during this difficult time.
We will be conducting ‘drive through’ service for the following hearing aid services:
* Repairs
* Maintenance or Deep Cleaning
* Loss and Damage Claims
Additionally, virtual and phone appointments are being substituted when possible.
We will see healthy and asymptomatic patients in our office only if deemed to be medically necessary and on a very limited basis. We will be pre-screening new & existing patients by phone prior to their visit to determine medical necessity prior to these emergency appointments. We’re very sorry for any inconvenience, but ONLY THE PATIENT will be admitted to the office. If necessary, clarification of the appointment results will be communicated with family after the appointment by phone or teleconference as necessary. As always, all touch surfaces will be thoroughly disinfected between patients. If you would prefer to reschedule your appointment to a later date, we would be happy to do so. We’re looking forward to fully re-opening soon in order to serve you more efficiently.
Thank you so much for your understanding during this very challenging time.
Dr. Adam Wojnowski
Sound Answers Hearing & Speech2020-03-24 12:17:25
