Dear Patients of the Hearing Center,
Your providers at Eye Consultants of Atlanta are closely monitoring the coronavirus (COVID-19) outbreak via the Center for Disease Control (CDC), Georgia Department of Health (DPH) and World Health Organization (WHO). Our country is facing a challenging situation that is continually changing and we continue to update our business operations as needed.
Our office is currently closed for routine appointments to protect our patients, staff and their families. While we are postponing all non-essential appointments, your Audiologists are available remotely if needed. We are able to provide curbside drop off and pick-up services with no contact for urgent device repairs. Many of your hearing devices are already equipped with telehealth capabilities for remote programming and assistance. Please contact us if you need to schedule a curbside drop off or telecare appointment at 404-591-2950 or [email protected].
If you are out of hearing aid supplies (batteries, domes, wax filters, etc.) and need these before we reopen, we are happy to ship these supplies to your home or provide them via curbside pick-up. Please leave us a voicemail or email us your order and we will contact you.
We are monitoring our voicemails and emails closely. Please leave a message at 404-591-2950 and we will return your call, or send us an email at [email protected].
Hearing and communication are essential in a time of emergency. Our patients need to access news reports from television and the internet. In a time when people are practicing social distancing, they need to be able to communicate virtually via phone and other virtual platforms with loved ones. Hearing plays a central role in many of these communications. Please do not hesitate to reach out if you have any hearing or hearing aid concerns.
We truly appreciate your understanding and patience as we learn to navigate this tough situation. Our ultimate goal is to keep our patients, providers, staff and their families safe and healthy. We look forward to being able to reopen and see you in person again in the future!
Sincerely,
Dr. Erin Rellinger & Dr. Katie Miller
